Privacy Policy

Privacy Statement for Vestima Dublin
Last updated: 2 January 2025

Vestima Dublin is committed to protecting the privacy and personal data of our customers. This Privacy Policy explains how we collect, use, store and protect your information. By using our services, you agree to the practices described below.

1. Collection of Personal Data

Vestima Dublin collects certain types of personal information in order to provide the best possible shopping experience. This information may include:

  • First and last name
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment information
  • Order history and customer support communication
  • Device and browsing information (via cookies)

2. Use of Personal Data

We use the information we collect for the following purposes:

  • Processing and shipping orders
  • Handling payments and preventing fraud
  • Communicating with you regarding your order status
  • Improving customer service and responding to inquiries
  • Sending newsletters, promotions or product updates (only with your consent)
  • Maintaining website performance and security

We only process personal data when permitted under GDPR and Irish data protection laws.

3. Sharing of Personal Data

Vestima Dublin does not sell or rent your personal data to third parties. We only share data in the following cases:

  • With trusted service providers (payment processors, delivery partners, IT providers)
  • When required by law or in connection with legal proceedings
  • To protect the rights, property, or safety of Vestima Dublin, our customers, or the public

All service providers are required to comply with GDPR and ensure high levels of data protection.

4. Data Security

We take appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration or disclosure. These include:

  • Encrypted payment transactions
  • Secure data storage
  • Access control for authorised staff only
  • Regular monitoring for suspicious activity

However, no system can be 100% secure. We work continuously to maintain the highest level of security.

5. Data Retention

Personal data is stored only for as long as necessary to fulfil the purpose for which it was collected, including:

  • Order processing
  • Legal, accounting or reporting obligations
  • Fraud prevention and security monitoring

When data is no longer required, it will be securely deleted.

6. Your Rights Under GDPR

As an individual located in Ireland or the EU, you have the following rights regarding your personal data:

  • Right of access: request a copy of the personal data we hold about you
  • Right to rectification: correct inaccurate or incomplete data
  • Right to erasure (“right to be forgotten”): request deletion of your data
  • Right to withdraw consent: withdraw permission for marketing or other optional processing
  • Right to restrict processing in specific cases
  • Right to data portability: request your data in a transferable format
  • Right to object to certain types of processing

To exercise any of these rights, please contact us using the details below.

7. Cookies and Similar Technologies

Vestima Dublin uses cookies to improve your experience on our website. Cookies help us:

  • Remember your preferences
  • Analyse website traffic
  • Improve site performance

You may adjust your browser settings to refuse cookies; however, this may affect some website features.

A detailed Cookie Policy can be provided upon request.

8. Changes to This Privacy Policy

Vestima Dublin may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

9. Contact Information

If you have questions about this Privacy Policy, or if you wish to exercise your data rights, please contact us:

📧 Email: contact@vestimadublin.com

Vestima Dublin is committed to handling your information safely, transparently, and in compliance with Irish and EU data protection laws.